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Frequently asked questions
Will you be able to put my site onto Google?
We have studied the search engine "game" for over 6
years and our track record speaks for itself.
The SEO or Search Engine Optimisation work done by many companies
has been named various things... "A black art", the
"Google dance" and just "too bloody hard."
It is indeed not easy and we have been studying the rules of optimisation
(optimization) for over 5 years with continued successes. We have
achieved many top 10 and even the top 3 placements for a given
set of "keywords" in search engines like www.google.com
, www.google.com.au and
www.yahoo.com.au This takes
time and attention to the rules that are applied by these engines
(btw, these rules constantly change).
For clients for whom we provided hosting services on a monthly
basis, this service is at no additional charge after initial setup,
unless a special placement report is required.
For more information on search engine optimisation please click
here.
Paid listings
Google, Yahoo, Overture and other search engines offer guaranteed
paid listings in the Sponsored Links area of these search engines.
We can assist you with a carefully planned Pay
Per Click marketing programs.
What is your turnaround on designing and
developing a new website
We have produced a simple website within a week of material handover.
However, on any project that has a reasonable level of complexity,
we prefer to budget at least 4 to 6 weeks for design drafts, client
liaison HTML markup, scripting and testing.
What do I need in order to conduct e-commerce on my site?
Netmastery can implement a simple shopping cart for your site, tailored
for your type of customer and product. If you do not have a merchant
account (i.e. you cannot directly accept credit cards) we can include
an interface to third party payment systems such as Paymate
or Paypal. We also
recommend the inclusion of a PDF or similar order form to allow
people to easily order should they not wish to use online ordering
facilities.
Netmastery can also implement an online quotation system which can
present all products and variants on your site and your customers
can build a shopping list for submission to you via your website.
Once the site is up and running, how are
updates done?
Netmastery can provide ongoing web
maintenance services, charged on a simple hourly fee or if
the site is suitable, we can implement a full Web based content
management system allowing staff to update the site without any
special software and via a special admin screen. Some client choose
to use web editing software such as Macromedia Dreamweaver to
edit pages of their site.
Client needs differ and in many cases, it is actually more cost-effective
that all editing services are outsourced to Netmastery, allowing
us to change content carefully and with search engine optimisation
in mind at all times.
What is your turnaround on website maintenance
work?
Depending on urgency, as little as 1 to 2 hours on simple changes.
More details can be found in our page on website
maintenance.
How much are your services?
Details of our service charges can be found in the fees
section.
You don't seem to offer website
packages like a lot of web design companies. Why not?
We don't have any standard pricing packages for either hosting
or site design and implementation as we tailor our hosting services,
technical programming, design and consulting fees to suit our
customers unique requirements and budget. Many companies provide
these "package deals" but this has never worked for
us or our clients as no company can be easily slotted into any
particular package, based on irrelevant measures such as number
of pages, number of images, and so on, and in one case I have
seen number of word. If a package only allows say 5 pages for
less than x dollars, this may prevent you from presenting your
products and services correctly and it is better not to think
in these terms.
Please tell us about your project and
your budget and we are confident we can provide an affordable
solution for you, within reason.
WE AIM TO DELIVER YOUR PROJECT TO YOU ON TIME, ON BUDGET
AND WITH THE DESIRED RESULT.
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Why not meet with us to discuss your requirements carefully?
If you are in Sydney, we will visit your premises and if
interstate or outside Australia, our initial discussions
can be by phone or email. Before any face to face meeting,
we would like you to talk with us on the phone briefly.
This will help us both feel comfortable that the meeting
is worthwhile for both of us.
DO NOT HESITATE TO CONTACT US
Please read our terms
and conditions of service.
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