Web Site Maintenance Services - RELIABILITY
and FAST TURNAROUND guaranteed
We implement content management tools (CMS Systems) for all new
clients when requested. However not all organisations want/require
CMS facilities and need to employ our services for routine content
updates.
Maintenance services usually come under two categories:
- Content updates
Netmastery can assist you with routine updates of your website
as required, charged on an hourly basis. Usually our client
maintenance work is charged on an as-needed, pay-as-you go basis.
You do NOT pay for hours not required as you need not be locked
into a monthly maintenance contract.
- Ongoing search engine optimisation (SEO) strategies
We will review and refine your key words on a regular basis
as part of our standare SEO service. This is done at no additional
charge for all clients hosted by Netmastery and on a negotiated
basis with other clients. Search
engine optimisation is discussed in detail here.
If you are looking to change your web maintenance services supplier,
we do not need to redesign the site for us to take over the maintenance
on your site, unless we mutually agree that it is necessary.
Turnaround time
We have managed sites developed by other companies simply because
the original company has not been able to provide a reliable service
when it comes to quality of work and speed. We have heard average
turnaround times of 5 to 8 weeks for even simple changes. We aim
to deliver all projects in any of the following categories, based
on urgency:
- Within an hour of delivery of material (if planned or a necessary,
immediate change)
- Within 24 to 48 hours (typical)
- 3 to 5 days (if project deemed less urgent and as agreed with
client
Availability
We are available 7 days a week at most time and can be contacted
by phone, email and if planned, using our online support system.
WE AIM TO DELIVER YOUR WEBSITE MODIFICATIONS TO YOU ON TIME,
ON BUDGET AND WITH THE DESIRED RESULT.
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Why not meet with us to discuss your requirements carefully?
If you are in Sydney, we will visit your premises and if
interstate or outside Australia, our initial discussions
can be by phone or email. Before any face to face meeting,
we would like you to talk with us on the phone briefly.
This will help us both feel comfortable that the meeting
is worthwhile for both of us.
DO NOT HESITATE TO CONTACT US
Please read our terms
and conditions of service.
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